“I have had very strong positive feedback from everyone in my team. There were many positive take-aways from the training program, and I believe it will go a long way in helping my team in further strengthening our business.
The training program provided an easy-to-understand/follow/ implement framework for the different stages of the negotiation process, and the role-play sessions were invaluable in highlighting to the team specific aspects of how to effectively and successfully handle the negotiation process for a successful close.”
“Using real situations, the role plays and games enabled us to practice and learn the tools and models taught. In addition, the training was interactive thus encouraging lots of discussions, useful role playing and self reflection.
I am pleased to add that my team was rearing to go as I could see that they felt more confident too. Regina is a dedicated and professional sales consultant whose vast coporate experience has helped to empathise with the practical realities of selling in a competitive market. Her suggestions were not theory-based but were instead down to earth and relevant for the sales team to apply in their challenging sales solutions.
I would highly recommend Regina’s customised sales training approach to any organisation which desires to see immediate and effective results.”
“Regina and her team have worked closely with SingTel in researching and reviewing on the relevancy of the training curriculum to ensure that the training stays updated and aligned to SingTel’s business objectives. Regina displays commitment and passion with the work she does; for instance, during the re-opening of our store, she spent time to stay on site the whole day to observe and provide immediate recommendations to the staff to handle the situation.
I strongly recommend Discipline Dynamics to organizations that require a committed team to train their people in delivering a high level of customer experience.”
“Regina understands the complexity of the services offered in telecommunication industry and she is able to align with our business direction to be the one-stop shop for our customers- addressing their pre-sales needs to post-sales services. Her team was flexible in accommodating changes so as to reflect the changing trends in the consumer market- bundled lifestyle solution selling was later added in the training material. The advice-based training has boosted our staff’s selling competency and confidence without sounding too pushy in recommending our product and services to our customers.
Singtel hello! has benefitted from the service rendered by Regina and we value this partnership. We will continue to harness this business relationship and together we will differentiate ourselves from competitors. I strongly recommend Discipline Dynamics to organizations who seek service excellence in their business.”
“Most of all, we truly appreciate Regina Chua taking the time and effort in customising the sales training programmes to meet our requirements. All the SLS participants enjoy your dynamic training style. In addition, we are thankful that you are able to adjust your trainings to meet the diverse needs of the participants from across the region.”
“We see that you are able to interact well with most participants and are also quick in building rapport with them. Many participants felt that they can relate well to you and thus are encouraged to ask more questions during and in-between sessions. You are also very much aware of the sales issues faced by the Sales Engineers and offer many practical solutions that can be easily implemented.”
“Regina spent time understanding the products and solutions by engaging with key personnel within the organization. Her ability to understand complex solutions and their value from a customer perspective and her extensive experience in working with other companies in solution selling allowed her to come up with a comprehensive customized training module which took into consideration the solution, market and experience of the target audience.
I recommend Regina to any organization looking to solve sales, service or client related issues through a customized context-based training approach. Regina has a proven ability to cut through the clutter and identify key areas of development thus enabling clients to become profitable through building long term client relationships.”
“We would recommend Regina to any organization looking for an experienced consultant. Regina had shown great professionalism in handling the course and quickly understanding our needs with a practical training framework and training methodology.”
“The efforts put in by Regina to customize the 2-day workshops paid off as formal feedback from the participants were overwhelmingly positive. Without exception, all the participants thought that Regina was professional in her delivery, very competent in her domain knowledge and had relevant industry cases they could relate to. Regina also proved to be an excellent facilitator, effortlessly drawing from the participants a willingness to share their experiences across projects and cultures.
I recommend Regina to any organization looking for genuine behavioural change using her practical training framework and methodology. Regina has shown that change is achievable though the relentless pursuit of the truth and professional, convincing delivery.”
“It was a very positive experience to see the different countries practice and sharing during the session. The post-session follow up was thorough in terms of providing the relevant information and templates for our participants to apply/adapt at work.
We found the working experience a professional one where the consultant had a deep experience in the knowledge and delivery of the subject matter. And the customization to tailor to the priorities of our organization ensured that there was context and thus useful takeaways for our internal stakeholders.
We would recommend DD Consulting to companies given the quality of the service delivered and the expertise in the areas of Business-to-Business and field sales and marketing knowhow.”