“Collaborating with us, DD Consulting was able to tailor the design of the program to address the organization’s offering and emphasis on customer service.
The interactive and engaging delivery of the workshops conducted was received with excellent response. Feedback gathered from the participants included the highly participative, relevant tools and techniques all packaged in a realistic setting where the workplace is brought into the workshop.
We would recommend DD Consulting to any organization who seeks to partner with an engagement expert who can contextualize, assimilate and deliver the program based on the needs of the customer, not the methodology.”
“When they encountered challenges during the planning process they made extra effort to understand the issues and provided effective solutions to the IMH team to move things along. The DD Consulting team were also quick to respond to IMH’s needs; and during the actual retreat session, their facilitation skills helped the participants to engage fully in the activities of the day. Regina also inspired the retreat participants by sharing her own healthcare story.”
“I recommend Regina to any organization that requires a highly experienced and professional consultant to manage a professional and seasoned sales team. Regina has demonstrated during the 2 days training program her ability to empathize with the sales staff their concerns and through the training she was able to instill confidence in them to face customers.
Her ability to effortlessly use humor and business application for this advanced service engagement workshop will indeed enable our staff at MTU Asia to sustain our leadership positioning for the best in service and sales excellence for our key customers.”
“We are impressed by the collaborative approach when working with us throughout the entire period and they were proactive to make subtle improvements, report unusual experiences on the ground, to ensure that refinements were made quickly during the pilot phase.
In summary, we are delighted to have had the opportunity to work with DD Consulting in a collaborative and professional manner.
We would strongly recommend any organization keen to develop a customer-centric approach to measure and audit your retails store performance.”
“The workshop design provided a good balance between the pre-negotiation preparation and the actual negotiation approach.
During the workshop, she was able to maintain a highly interactive and engaged ambience despite having to deal with the challenge of a diverse group of participants.
We believe that it was the excellent framework, content design and powerful facilitation that have resulted in an excellent review from members of our staff. Thus, we would highly recommend this course to any organization seeking to find a practical and hands-on approach to a technical subject like negotiation”
“Purple Sage would strongly recommend her as she has proven to be effective, professional and dedicated. Her customized training materials have benefitted the team in the quality of her customer service, professional customer-centric selling and the sales results generated after the sales training and customised sales coaching.”
“Regina Chua is a superb speaker and is definitely on top of the game in the sales and marketing arena. Her ideas and advice are practical and proven and will help you positively impact your sales and marketing strategies.”
“The training was very inspirational, energizing, bringing lots of ideas, with both substantial and in-depth knowledge together with case studies, learning from experience and being fully practice-oriented.”
“DDC went the extra mile to ensure that every aspect of the program was well covered, for example, providing fresh ideas to enhance and improve the design throughout the planning process. Strategically, Ms. Regina Chua, the curriculum designer, was able to understand and distil our key outcomes into key messages for the workshop.
We strongly recommend DDC to any organization requiring learning and development solutions like teambuilding as we at Samsung Electronics are delighted with the highest standard of professional and quality of delivery provided. Most importantly, it was a good collaborative partnership that was backed by strategic thinking, creativity and speed of execution.”
“We were impressed with the systematic due diligence taken to understand the participant’s needs and opinions as the adaptation into the content delivery was evident. The excellent feedback that we received from the participants demonstrated not only the consultant’s in-depth knowledge about the topic but the practical aspect too. The context of the case studies used for practice negotiation also resonated with relevance to the workplace.
We would like to share our positive experience with DD Consulting and their world-class approach to developing context-based negotiation workshop solutions for Siemens and certainly would highly recommend Regina Chua and her team for training and development solutions for clients who only expect the very best for their organization.”