Manager, Human Resources,
TÜV SÜD PSB Pte Ltd
“For the Singapore team, the content was well received because it was well customised during the due diligence preparation session to ensure that the tools and workshop was directly useful to the field team’s needs and challenges. The results from the completed sessions confirmed that the delivery was interactive and the content was relevant to our field team’s diverse background and needs.
For the ASEAN team, the cross-cultural mix was well handled as participants saw the immediate value to apply the knowledge in their different countries, whilst other feedback appreciated the application of the unique yet systematic approach. FIREFLY’s robustness to address the diverse nationalities and achieve balance with impact, created a positive reception. We believe that consultative engagement, when demonstrated, is the best proof of its application to the participants.”