Organisational transformation Singapore

Beyond Beauty International Pte. Ltd.

“The customer service training is very insightful and comprehensive, Regina provided many realistic examples (filmed in our outlet). These examples provoked the thoughts of our staffs. They are given a chance to look from the customer’s perspective, to feel and to spot the little details that may spoil a customer’s experience. They get to find out more about the different aspects that lead to customer satisfaction and dissatisfaction in this interactive training. They get to question and clear their doubts on effective customer service.”