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Bespoke

Bespoke

OUR SOLUTIONS

Wealth of Customized Knowledge to Move your Business Forward

Bespoke

Empower your people with tools and solutions tailored to your context.

We put people at the centre of our work, and that starts with you. We are agile and adaptable to your needs, and will work with you to identify and articulate the unique set of solutions to drive people performance and business growth.

Working with us means:

We look beyond briefs

We are vested in your success.
That’s why we look at briefs critically and will engage you through design thinking to help you identify and solve the right problems.

Bespoke every time

Generic solutions give generic performance. That's why we always take a customized approach and journey with you to figure out the right solutions for your unique goals.

Long-lasting results

To create sustainable transformation, our work starts before the engagement with assessments and leadership buy-in, and continues after with analytics and coaching.

READ MORE ABOUT FIREFLY
FIND OUT ABOUT OUR PROGRAMS

How does it work?

Our client-centric approach along with design-thinking expertise ensures that we meet and exceed our clients’ expectations. We also integrate Agile methodologies to ensure that each phase is iterative and effective.

The methodical and data-driven approach keeps us centred on the stakeholders needs and issues.
As we define the work, key milestone check-ins support the delivery of the project outcomes and objectives in a systematic collaboration manner.

Step 1: Assessment
We kick off the project by further defining project requirements, the stakeholders involved, and preparing a project work plan with dates, actions, and outcomes.
Step 2: Diagnose
We collect and analyse data related to the project work. Besides sponsor interviews, focus groups and surveys may provide data for the recommendations
Step 3: Contracting
We develop and formalize recommendations approved by the client. The materials developed could include bespoke solutions or a combination of intervention.
Step 4: Implementation
We collaborate with the client to prepare, facilitate and implement the project goals. Solutions could include consultation, meeting facilitation, curriculum design, training delivery and coaching.
Step 5: Traction
We help our clients sustain the people side of change with peer coaching or online intervention and leverage experience to improve our implementation.

Insight