Negotiation Engagement: Negotiating Skills for Business Opportunities

November 29, 2016 @ 9:47 am – November 30, 2016 @ 10:47 am
Holiday Inn Singapore Orchard City Centre
Cavenagh Rd
Singapore 229616
S$600 nett

This is a two-day training session with a focus to provide an overview of negotiations and primer to improving one’s skills at the workplace.


At the end of this programme, participants will learn to following:

  1. Identify tools to help them sharpen their negotiation approach to influence, manage conflict and create options at the same time
  2. Practice and acquire feedback through simulations to strengthen one’s self-awareness
  3. Reflect on one idea that could be internalized or developed to use back at the workplace
  1. Principled Negotiation from the Start
    • Understand the value of negotiation
    • Influence: common misunderstanding
    • Understanding the keys to influence in negotiation
  1. Influencing without Authority
    • Perception Flex: Frame, un-frame and reframe principle
    • Tactics to improve your influencing ability
  1. Managing Conflict without regret
    • Thinking aloud: Why is conflict inevitable?
    • Conflict Management Model: Thomas Kilmann Model
    • Building a golden bridge when all else fails
  1. Creating Opportunities with Options
    • Conditions suitable for options creation
    • Creativity in thinking: SCAMPER method
    • Conversational methods to handle naysayers
    • Overall program summary