Keeping your cool in Negotiation
KEEPING YOUR COOL
Dealing with Conflict
Conflict in negotiation is inevitable, so conflict management is a skill you want to have if you want to be a successful negotiator. During conflicts, emotions escalate and it becomes easy to lose sight of the objectives, thus leading to a negotiation falling apart.
You can reduce conflict by reducing tension, working on your communication skills and moderating the number of parties involved in the negotiation.