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About DDC |
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Our top-notch in-house programs have now gone public with world-class facilitators. We're celebrating our 8th Anniversary and you will enjoy our 2-for-1 Deal in October. Sign two persons to the same workshop and save 50% or $950 . Contact Janice Nua at 9005-8396 or email her at janicenua@ddynamics.net to reserve your seats.
1. Anger Management: How to turn anger from a negative to neutral mode? 07-08 November 2011 Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t. The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This workshop is to help give you and your organization that edge. How You Will Benefit:
• Be
better able to recognize how anger
affects our bodies, our minds, and our
behavior.
07-08 November 2011 Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. During this two-day workshop you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to recognize the importance of learning self-acceptance and nurturing your sense of self.
How You Will Benefit:
3. Motivation Training : A fast-track approach to motivating on the job! 14-15 November 2011 It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two-day workshop to help supervisors and managers create a more dynamic, loyal, and energized workplace. This program is designed specifically to help busy managers and supervisors understand what employees want and to provide them with a starting point for creating champions.
How You Will Benefit:
4. Presenting to Win: Conquering Your Fear of Speaking in Public 14-15 November 2011 Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups.
How You Will Benefit:
5. Secrets of Experienced Negotiators 2 : Negotiating for results 14-15 November 2011 People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two day workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.. How You Will Benefit:
6. How to be financially savvy with budgets and managing money? 21-22 November 2011 For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our organization’s financial health, whether we realize it or not. If you don’t have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your company’s financial structure, and how to keep your department out of the red. This two-day workshop will help you prepare budgets and make decisions with confidence.
Participants should complete DDC's Accounting Skills for New Supervisors course before this workshop or have equivalent knowledge.
How You Will Benefit:
7. Facilitation Skills : How to maximize participation and encourage diverse thinking? 28-29 November 2011 It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetings—they all take time.
There has been a growing realization that we have to pay attention to the process elements of meetings, if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions.
This workshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.
How You Will Benefit:
8. Emergency Conflict Resolution : Know the blindspots and solve it instantly 28-29 November 2011 There are two major myths about conflict: that it always involves anger and that it's always negative. Conflicts can actually be a positive tool for growth if you know how to manage it properly. This two-day workshop will teach participants just how to do that.
How You Will Benefit:
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Don’t be disengaged from your customer. Call 90058396 or Email janicenua@ddynamics.net to find out about our client engagement workshops, proven since 2003 |
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Discipline Dynamics: Customized training solutions that deliver immediate results. + Discipline Dynamics is a boutique training consultancy that has helped companies achieve sales and service goals through customised training solutions since 2003 |